After Sales

With workshops in Gaborone, Francistown, and Maun, Nors Botswana provides comprehensive after-sales services and genuine parts for all the brands it represents in the market, ensuring reliability, efficiency, and long-term performance for its customers.

With Volvo Trucks and Buses, you can count on Volvo After Sales Support from the first to the last kilometer — including Genuine Volvo Parts, Volvo Action Service 24/7, and Maintenance Contracts designed to maximize uptime and reduce operating costs.

Within our Volvo Penta representation, Nors offers extensive emergency and technical support to customers, operators, and dealers. Our phone-based Action Service is always ready to assist and quickly resolve any issues, including on-site operations requiring immediate local support.

With Dongfeng Trucks, Nors ensures reliable maintenance, technical support, and genuine parts availability for every vehicle in operation. Backed by expert service teams and advanced diagnostic tools, Dongfeng customers benefit from efficient servicing, quick turnaround times, and strong technical expertise to keep fleets running smoothly.

Through the Vesper Energy Solutions brand, clients also experience quality, reliability, and productivity, with guaranteed parts availability and a high standard of customer service.

Get in touch with us for all your needs — we’re here to keep your business moving!

Francois Burger

Role: Aftersales Management
Cell: (+267) 75 926 531
Email: fburger@nors.com

Betty Medupe

Role: Parts Manager
Cell: (+267) 392 3117
Email: bmedupe@nors.com

Tebogo Takobana

Role: Part Sales
Cell: (+267) 392 3117
Email: ttakobana@nors.com

Justice Moagi Koobatile

Role: Parts Sales
Cell: (+267) 392 3117
Email: mkoobatile@nors.com

Andries Janse van Rensburg

Role: Gaborone Workshop Manager
Cell: (+267) 392 3117
Email: arensburg@nors.com

Kenitame Gaeboloke

Role: Service Advisor & Parts Coordinator | Francistown
Cell: (+267) 243 5093
Email: kgaeboloke@nors.com

Mothusi Sebetlela

Role: Service Advisor
Cell: +267) 392 3117
Email: msebetlela@nors.com

Gaone Kgowe

Role: Service Advisor
Cell: +267) 392 3117
Email: gkgowe@nors.com